Undergraduate Concession Card

Freshmen who applied for their undergraduate concession card during the bulk application exercise held between 16 July and 31 August 2025 are eligible to collect their card from NUS.

Collection of your undergraduate concession card is strictly by appointment.

📌Things to Note:

• Collection is strictly by appointment only. 
• Appointments must be made at least 2 days in advance.
• Walk-ins will be asked to make an appointment.
• Take note of your application date when making a collection appointment

✅What to bring:

• The confirmation email with your appointment date and time
• Your mobile phone with uNivUS app installed (your student eCard will be scanned at collection)

👥Appointing a Proxy:

If you are unable to collect your card in person and would like to authorise a proxy:

• Select “Yes” in the appointment booking portal and provide your proxy’s details.
• Your proxy must bring a copy of your Student Card and their own NRIC or Passport for verification.

Only concession cards applied during the bulk application exercise will be available for collection at NUS.

You have until 26 December 2025 to collect your card.  Thereafter, all cards will be returned to SimplyGo and you will need to contact SimplyGo Pte Ltd to collect your card.

Only full-time matriculated undergraduates are eligible for the Undergraduate Concession Card.

Current students without a concession card can apply for one either online or any SimplyGo Ticketing Service Centre. If your name is more than 32 characters (including spaces), please use this form to provide us with your amended/shortened name.

When applying for the concession card, prepare the following: 

•  Passport-size photograph (taken within the last 3 months) against a white background;
• Student Card; and

One of the following documents: 

•   Original NRIC/Passport for Singapore Citizens; or
•   Original NRIC/Re-entry permit for Singapore Permanent Residents; or
•   Original Passport and Foreign Student Pass (FIN) for foreign students.

Note: Photograph must fulfil the following criteria: 

• Taken against a white background in colour passport-sized
• Hair must be neatly combed or tied up
• Image must show full face from chin to crown of the head

For Undergraduate Concession Cards applied online, your concession card will be mailed to the mailing address provided by you in the application. A postage fee of $2 will be applicable.

For Undergraduate Concession Cards applied at any SimplyGo Ticketing Service Centre, you will be issued your card on the spot.

For Undergraduate Concession Cards applied during the bulk application exercise between 16 July and 31 August 2025, you may collect your card from NUS via this appointment booking link.

You have until 26 December 2025 to collect your card.  Thereafter, all cards will be returned to SimplyGo and you will need to contact SimplyGo Pte Ltd to collect your card.

Full-time matriculated undergraduates can enjoy travel concession through the use of Monthly Concession Passes (MCPs). The MCPs can be purchased at any SimplyGo Ticket Office and Ticketing Service Kiosk. 

There are 3 schemes:

Bus Concession Pass (BCP) 
Unlimited travel on basic bus services for $55.50 monthly.

Train Concession Pass (TCP) 
Unlimited travel on train rides for $48 monthly.

Hybrid Concession Pass (HCP) 
Unlimited travel on both train rides and basic bus services for $81 monthly.

The Undergraduate Concession Card can also be topped-up with a minimum travel value of $5 for use on buses and trains should you decide not to purchase a monthly concession pass. Normal adult fares will be deducted.

More information can be found at the SimplyGo website.

Please refer to SimplyGo website on the replacement of your lost or damaged concession card.   

The expiry date of your concessionary eligibility period can be determined at any SimplyGo Ticket Office and Ticketing Service Kiosk.

Please send an extension request here  at least 14 working days before the expiry date of your existing concessionary eligibility period.

The processing time for the extension will take about 14 working days. You will be informed via email on the date to activate the extension for your concessionary eligibility period.

Your card concession eligibility will expire once you completed your course of study in NUS. However, the card can be used for a further 4-month period, with adult fare payment. Concession passes cannot be purchased during this period.

You can return the concession card to any SimplyGo Ticket Office so as to obtain a refund of any remaining travel value in the card. The card will be retained by the Ticket Office. You may request for an immediate refund at any Ticket Office during the 4 months grace period. After the 4 months period, your card will expire and cannot be used or refunded immediately. You will then be issued a receipt to collect the refund 10 working days later at any Ticket Office.

Cardholders are required to produce their NRIC/Passport for the refund. Refund of the card by a proxy is allowed if the proxy presents their own original NRIC/Passport in addition to the above-mentioned items.