Application Portal

Please refer to the UHMS user guide for a step-by-step explanation on how to submit a hostel application/ registration.

Please note that:

• Students allocated to Halls or Colleges must subscribe to meal plans.
• Students who have earlier completed application for non-College hostels and subsequently receive offers to stay at Colleges, they would not be required to pay application fee again when they are informed by the Colleges to complete the online registration. Similarly, students who withdraw from Colleges, they would also not be required to pay another application fee before they submit application for non-College hostels.

Students With NUS-ID

Please go to https://uhms.nus.edu.sg/StudentPortal. Log in using your NUS-ID and password.

New students are required to complete the Onboarding process to obtain their NUS-ID login credentials for accessing UHMS. Once NUS-ID has been obtained, please wait for 36 hours before you log into this portal using your NUS-ID to ensure a smooth application experience.

If you had forgotten your password, please reset your password here.

Important Note:

You will not be able to access the portal if you are:

• Not eligible for an NUS student accommodation i.e. part-time student, graduated or withdrawn from NUS.

You will not be able to submit an application if you are:

• On Leave of Absence (LOA)
• Barred from applying due to disciplinary reasons
• Barred from applying due to financial reasons i.e. outstanding hostel fees

UHMS Login Problem — What to Do?

You may complete the online feedback at https://faq.nus.edu.sg/s/. You are required to create an account, or log in to your existing account. Our officers will reply you within 3 working days.

Step 1.  Select 'Accommodation' as topic > Select ''University Hostel Mgmt System (UHMS)" as Category > Select "Login Issues" as sub-category.

Step 2.  Indicate ‘Login Issues’ as your Subject

Step 3.  Include the following in the details.

1.  Full name
2.  Student number (existing student) or application number (new student)
3.  Describe the login issues
4.  Upload the error screen capture 

• Make online payment of S$27.25 (inclusive of 9% GST) via University Housing Management System (UHMS). *Mode of payment is via Alipay, PayNow, Amex, Master or Visa debit/credit only, please click here for more information.
• Print the payment receipt for your records.
• If you experience problems during submission of payment, please do not make another payment as you may incur unnecessary transaction charges. You may visit Hostel Admission Services FAQ or drop an inquiry by clicking "Ask a Question" tab with your transaction reference number for further instructions.
• Please be advised that your application will be processed only after we have received your application fee payment (Only payments received before the stipulated deadline will be considered).
• No application fee is required for Vacation Stay application.

*Effective 5 Nov 2025, a 1% processing fee will apply to payments made via Visa, Mastercard, Amex, and Alipay in UHMS portal.

• You may log into the UHMS system on the results release day (from 10.00 a.m onwards) to check your application status.
• Successful students have to accept the offer and pay the full hostel fees (and meal plan where applicable) before the deadline. *Mode of payment is via Alipay, PayNow, Amex, Master or Visa debit/credit, please click here for more information. If you miss the deadline for acceptance and payment, your offer will automatically lapse and re-offered to the next available applicant.
• Students who reject housing offers will not be re-offered, and the vacancies will be offered to other applicants.
• Vacation stay is optional. Students interested to stay during the vacation period may submit an application during the vacation stay application exercise. For the Vacation Stay Exercise period, please click here if you are staying in on-campus hostels.
• If you experience problems during submission of payment, please do not make another payment as you may incur unnecessary transaction charges. You may visit Hostel Admission Services FAQ or drop an inquiry by clicking the "Ask a Question" tab with your transaction reference number for further instructions.
• Unsuccessful students are advised to start their search for alternative accommodation.
• In the event of queries, please go to https://faq.nus.edu.sg/s/ and click on "Ask a Question" tab to submit your query. You may also refer to our Answers for frequently asked questions.

*Effective 5 Nov 2025, a 1% processing fee will apply to payments made via Visa, Mastercard, Amex, and Alipay in UHMS portal.

Unsuccessful students with unforeseen difficulties and urgent needs may submit their appeals with supporting documents, if any, through the University Hostel Management System (UHMS) housing portal. Submission via other channels will NOT be considered. For complex requests, we may need more time to review the request and the circumstances, and we would like to seek your understanding should there be any delay.

Due to overwhelming demand and limited availability of campus housing, on-campus housing for appeal request is not guaranteed and subject to availability. Students are strongly advised to source for off-campus housing as only very limited rooms may be available from July/ August onwards. All appeals are considered objectively on a case-by-case basis and will be allocated carefully to students with genuine need.

Only submit your appeal application if you are truly in need. Further appeals from the same student will not be processed. In the event that the appeal remains as unsuccessful, please be assured that it has been thoroughly reviewed. Your appeal will be re-considered in subsequent rounds if there are any available rooms due to cancellations from early August. Students are highly encouraged to source for alternative housing, you may find some resources for off-campus housing here.

Semester 1

Semester 2