Application Portal

Application Portal (1)

Application/Registration Process

  • Students allocated to Halls or Colleges must subscribe to meal plans.
  • Students who have earlier completed application for non-College hostels and subsequently receive offers to stay at Colleges, they would not be required to pay application fee again when they are informed by the Colleges to complete the online registration. Similarly, students who withdraw from Colleges, they would also not be required to pay another application fee before they submit application for non-College hostels.
Students With NUS-ID

Please go to https://uhms.nus.edu.sg/StudentPortal. Log in using your NUS-ID and password.

If you had forgotten your password, please reset your password here.


Important Note:

You will not be able to access the portal if you are:

  • Not eligible for an NUS student accommodation i.e. part-time student, graduated or withdrawn from NUS.

You will not be able to submit an application if you are:

  • On Leave of Absence (LOA)
  • Barred from applying due to disciplinary reasons
  • Barred from applying due to financial reasons i.e. outstanding hostel fees

 

UHMS Login Problem — What to Do?

You may complete the online feedback at www.hosteladmission.nus.edu.sg. Our officers will reply you within 3 working days.

Step 1: Click "Ask A Question" tab.

Step 2: Select relevant question category.

Step 3: Under subject, type " Problems logging into UHMS.

Step 4: Under the free text window, provide the following information:

  • Full name
  • NRIC/passport
  • NUS application number
  • Student category – please choose Undergraduate (UG)
  • Have you accepted the NUS offer and the date of acceptance? (Y/N)
  • Nature of problem
  • Make online payment of S$27.25 (inclusive of 9% GST) via University Housing Management System (UHMS). Mode of payment is via Amex, Master or Visa debit/credit or eNETs only. For manual payment mode, please click here for more information.
  • Print the payment receipt for your records.
  • If you experience problems during submission of payment, please do not make another payment as you may incur unnecessary transaction charges. You may visit Hostel Admission Services FAQ or drop an inquiry at www.hosteladmission.nus.edu.sg with your transaction reference number for further instructions.
  • Please be advised that your application will be processed only after we have received your application fee payment (Only payments received before the stipulated deadline will be considered).
  • No application fee is required for Vacation Stay application.
  • You may log into the UHMS system on the results release day (from 10.00 a.m onwards) to check your application status.
  • Successful students have to accept the offer and pay the full hostel fees (and meal plan where applicable) before the deadline. Online methods of payment include Amex, Master or Visa debit/credit or E-Nets. For manual payment mode, please click here for more information. If you miss the deadline for acceptance and payment, your offer will automatically lapse and re-offered to the next available applicant.
  • Students who reject housing offers will not be re-offered, and the vacancies will be offered to other applicants.
  • Vacation stay is optional. Students interested to stay during the vacation period may submit an application during the vacation stay application exercise. For the Vacation Stay Exercise period, please click here if you are staying in on-campus hostels.
  • If you experience problems during submission of payment, please do not make another payment as you may incur unnecessary transaction charges. You may visit Hostel Admission Services FAQ or drop an inquiry at www.hosteladmission.nus.edu.sg with your transaction reference number for further instructions.
  • Unsuccessful students are advised to start their search for alternative accommodation.
  • In the event of queries, please go to www.hosteladmission.nus.edu.sg and click on Ask a Question tab to submit your query. You may also refer to our Answers for frequently asked questions.

Unsuccessful students with unforeseen difficulties and urgent needs may submit their appeals with supporting documents, if any, through the University Hostel Management System (UHMS) housing portal. Submission via other channels will NOT be considered. For complex requests, we may need more time to review the request and the circumstances, and we would like to seek your understanding should there be any delay.

Due to overwhelming demand and limited availability of campus housing, on-campus housing for appeal request is not guaranteed and subject to availability. Students are strongly advised to source for off-campus housing as only very limited rooms may be available from July/ August onwards. All appeals are considered objectively on a case-by-case basis and will be allocated carefully to students with genuine need.

Only submit your appeal application if you are truly in need. Appeals from students who have rejected housing offers for the same semester will not be considered. Further appeals from the same student will not be processed. In the event that the appeal remains as unsuccessful, please be assured that it has been thoroughly reviewed. Your appeal will be re-considered in subsequent rounds if there are any available rooms due to cancellations from early August. Students are highly encouraged to source for alternative housing, you may find some resources for off-campus housing here.

Semester 1

Appeal Cut-Off Date Release of Appeal Results
10 Jun to 23 Jun 2024 27 Jun 2024
24 Jun to 21 Jul 2024 29 Jul 2024

Semester 2

Appeal Cut-Off Date Release of Appeal Results
9 Dec - 15 Dec 2024 23 Dec 2024

UHMS User Guide

New to UHMS? Watch the user guide video for an easier application experience to get your preferred hostel.

*Please use NUS-ID only to login to UHMS starting from March 2024

A guide to using UHMS for Residences application

Our Dedication & Commitment

The NUS Office of Student Affairs (OSA) seizes every opportunity to supports the NUS student community through student services, residential admission, clubs, leaders’ training, community engagement, integration and service learning, health and wellness, as well as disability support.

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