Contact Us
Visiting or have something to share with us?
We are here to help via online and phone support. For specific matters, please reach out to the relevant business unit below. In-person meetings are by appointment. NUS student groups, please arrange appointments directly with your OSA Staff Advisor.
Monday to Thursday: 8:30am – 6:00pm
Friday: 8:30am – 5:30pm
Saturday/Sunday/Public Holiday: Closed
For university visits, please fill out this request form two months ahead of your intended visit.
Hostel Admission Services (HAS)
We are here to help via online and phone support. For specific matters, please reach out to the relevant hostel below.
Monday to Thursday: 9:00am - 5:30pm
Friday: 9:00am - 5:00pm
Closed for lunch: 12.30pm – 1.30pm
Saturday/Sunday/Public Holiday: Closed
Contact Housing Admission Services (HAS) for the following:
- Hostel Application or Registration
- Cancellation of Hostel Offer (before check-in)
- Hostel Transfer
- Application/Acceptance Fee Payment Issue
- LOA Restriction on UHMS
- Room Change Within Same Hostel
Contact individual Hostel Management Office for the following:
- Billing
- Financial Matters
- Check-in & Check-out
- Maintenance Related Issues
- Fault Reporting
- Room condition
- Cancellation of Hostel Stay (after check-in)
- Letter for Proof of Residency
- Vacation Stay/Storage Application
Residential Life
Monday to Thursday: 8:30am – 6:00pm
Friday: 8:30am – 5:30pm
Closed for lunch: 12.30pm – 1.30pm
Saturday/Sunday/Public Holiday: Closed
Residential Colleges Websites
Monday to Friday: 9:00am – 6:00pm
Closed for lunch: 1.00pm - 2.00pm
Saturday/Sunday/Public Holiday: Closed
Programme enquiries: cfa@nus.edu.sg
PitStop@UTown
Open Monday to Friday, 1-5pm
PitStop@YIH
Open Monday to Friday, 1-5pm
Monday to Thursday: 9:00am – 5:30pm
Friday: 9:00am – 5:00pm
Saturday/Sunday/Public Holiday: Closed