Community Service Festival presents Community Conversations, a two-part session that brings together community members, community partners, and students to explore important conversationsĀ such as realities of underrepresented communities and different perspectives of volunteerism.
Panel Topics
Community Conversations 1 ā Elevating Impact: Discovering Community Voices
In this Human Library, engage in facilitated conversations with community voices and gain a deeper understanding of their lived experiences as members of underrepresented communities. This session presents an opportunity to challenge stereotypes and discover how community engagement is built on mutual learning.
Introducing the speakers for the topic:
Abraham Yeo Yeu Ann
Co-Founder
Homeless Hearts of Singapore
Abraham co-founded Homeless Hearts of Singapore (HHOS)Ā in JulyĀ 2014, after volunteeringĀ in Tokyo with homeless outreach ministries.Ā HHOSĀ focuses on a ārelational approachā,Ā befriending homeless individualsĀ in addition to providingĀ material aid.Ā
Prior to serving full-time with HHOS,Ā he worked as aĀ mediaĀ technologist. Now, as a stay-home dad of three young children, he and his wife Cheng Yu continue to volunteer with HHOS to befriend and host the homeless, especially fellow parents. Abraham is currently working on the #CityOfRefuge system to improve local statistics for homelessness research and advocacy. He also enjoys partnering with fellow community builders to help build Singapore into a city of refuge where every person in need can find a safe refuge to be.Ā
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Benaiah Leong
President
Signpost Collective
Benaiah is the President and Assistant Director of Awareness and Media of Signpost Collective, a ground-up initiative supporting street sellers across Singapore through regular befriending, referrals to government and SSA partners, and raising awareness. He is currently a first-year student at the National University of Singapore studying in the Faculty of Arts and Social Sciences and NUS College.
Kheng Leng
Social Worker
Project X Society
Kheng Leng is a registered social worker at Project X, the only non-profit organisation in Singapore providing social, emotional, and health services to people in the sex industry. Through her work with sex workers and other marginalised communities, she has witnessed first-hand both the challenges they face and the strength within these communities. She believes that, despite our best intentions and desire to do good, we can sometimes make assumptions about peopleās lives, judge them before getting to know them, or impose our own expectations and experiences on them. She advocates for building genuine connections with marginalised communities, taking the time to listen and understand, and recognising that we may not always know what is best for others.Ā
Faraliza Zainal
Co-Founder and Head of Education
MIJ Hub
Faraliza is an educator, advocate, and caregiver whose life's work has been shaped by both professional expertise and lived experience. As the mother of an adult son with autism, tuberous sclerosis, and epilepsy, she has experienced the realities of navigating education, intervention, healthcare, and the lifelong journey of supporting a loved one with complex needs.Ā Ā
Prior to establishing MIJ Hub, Faraliza built more than 25 years of corporate experience across multinational organisations in Asia Pacific. She co-founded MIJ Hub with a vision of empowering individuals with special needs to realise their fullest potential through education, meaningful employment, and community inclusion. As Head of Education, she leads the development of evidence-informed educational programmes, educator training, and inclusive pathways that have supported more than 800 individuals with special needs and their families across Singapore and Malaysia.Ā
Mohammad Ali Dawood
Co-founder
MIJ Hub
Mohammad Ali is a business leader, caregiver, and advocate whose perspective has been shaped by both professional leadership and personal experience. As the father of an adult son with autism, tuberous sclerosis, and epilepsy, he understands firsthand the lifelong journey of caregiving - the resilience it demands, the lessons it teaches, and the importance of building an inclusive society where every individual is valued.Ā
Together with his wife, he co-founded MIJ Hub with a shared vision of creating meaningful opportunities for individuals with special needs and their families. Prior to establishing MIJ Hub, Ali had over two decades of experience in the global aerospace industry. Despite this, his most meaningful role has been that of a father and caregiver. Through his story, he hopes to encourage greater understanding of the realities faced by families of persons with disabilities and inspire communities to embrace inclusion through empathy, acceptance, and meaningful support.Ā
Noor Haslinda Hj. Md Soāod
Senior Social Worker
Babes Pregnancy Crisis Support Ltd (Babes)
Haslinda is currently a Senior Social Worker at Babes Pregnancy Crisis Support Ltd (Babes), a non-profit organisation that aims to empower teens navigating unplanned pregnancy. As a Senior Social Worker, Haslinda journeys alongside pregnant teenagers, young mothers and their families to help them feel seen, heard and understood.Ā
Haslinda is passionate about creating safe spaces where people feel accepted without judgment. She hopes that by sharing her experiences as a social worker, there will be a deeper appreciation of the resilience of the young women she engages with and the importance of compassion and empathy in transforming lives.Ā
Nor Syazwan Bin Abdul Majid
Founder
Wan's Ubin Journal
Wan is a descendant of the Ubin Orang Pulau through his maternal lineage. In 2018, he founded Wan's Ubin Journal, a blog-turned-social platform which advocates for the conservation and celebration of the Ubin Orang Pulau community, culture and heritage. He currently spearheads the Ambin Ubin initiative, restoring a kampung house into a sociocultural heritage hub on Kampung Sungei Durian, Pulau Ubin. Wan graduated from the Singapore University of Social Sciences with a Bachelor of Social Work (Honours) and Minor in Sociology in 2025.
Tasrif Ahmed
Vice-President
24asia
Tasrif is a dedicated community and youth leader, writer, and changemaker with over a decade of experience in social service. A founding member of The24asia, he leverages his expertise to amplify migrant voices through advocacy, and strategic partnerships with local NGOs to foster social inclusion and empowerment. Heās a fellow Champions for Peace (Singapore) Advocate, promoting stronger social cohesion through learning and dialogues.Ā Ā
With a nine-year professional background in the Facilities Management (FM) and engineering services sector, his leadership extends across both corporate and community spheres, including the founding of a youth organisation in his hometown and leading & driving numerous initiatives for Migrant Community in Singapore. In recognition of his contributions during the pandemic, he was awarded the National Awards (COVID-19) - Resilience Medal. Tasrif continues to bridge technical excellence with social advocacy to drive meaningful impact.
Community Conversations II ā Discovering Impact: Learning from Communities
In this panel discussion, explore volunteering through different lenses. From what inspires individuals to serve, to the lived experiences of student volunteers, and how organisations cultivate meaningful and lasting volunteer engagement.Ā Ā
Introducing the speakers for the topic:
(Moderator) Vincent Ng
Principal Consultant
TNL Global Pte. Ltd.
Vincent (NUS BBA 2017) is a nonprofit consultant and social impact practitioner who enjoys bringing people together to tackle complex social challenges. Over the past decade, he has worked with charities and social purpose organizations in Singapore and New York City on strategy, fundraising, organizational development, and cross-sector collaboration.Ā Ā
He was a co-founder of A Good Space, Singapore's first citizen changemaker cooperative, where he helped build partnerships across communities, businesses, and government to support social innovation. More recently, he co-founded the CritiCare Fund for Migrant Workers, a ground-up initiative providing financial assistance to migrant workers diagnosed with critical illnesses while advocating for longer-term solutions in insurance and policy.Ā
Pauline Tan
Acting Executive Director
Heartware Network
Pauline joined the organisation in April 2025 as the Deputy Executive Director and brings a strong blend of social service practices, leadership, and higher education experience. Professionally trained in social work and holding an MBA, she brings a unique blend of ground-up experience and strategic perspective.Ā
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Recognised as an NCSS 40-Under-40 leader in 2020, Pauline is committed to mobilising youth as active contributors to society, and advancing innovative approaches in youth development and philanthropy to equip young Singaporeans with the skills, values, and platforms for sustained community impact.Ā
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Natania Tan
Founder
You(th) Can Do It!
Natania is a second-year student at the National University of Singapore and founder of You(th) Can Do It (YCDI), a youth-run ground-up initiative that aims to make community service more accessible and meaningful for young people in Singapore. Founded in 2022, YCDI seeks to reframe volunteerism, not as a duty, but as a powerful opportunity for young people to create impact both in the lives of others and in their own personal growth. To date, they have mobilised over 1,500 youth volunteers aged 15 and above, representing 70+ secondary schools, junior colleges, polytechnics, ITEs, and universities across Singapore. Natania currently serves as advisor to the current team.Ā
Ng Yann Yng Frances
Senior Executive, Volunteer Management & Engagement
HCA Hospice
Frances is passionate about empowering individuals to lead fulfilling and meaningful lives, believing that volunteering is one of the most powerful ways to create positive impact.
With nearly 13 years of experience in Volunteer Management, Frances has played a pivotal role in strengthening volunteer engagement and advancing volunteer management practices across the sector. She successfully established a volunteer management framework at Caritas Singapore before joining HCA Hospice in 2022, where she leads volunteer engagement, appreciation and deployment across the organisationās day hospices. In recognition of her service and contributions, Frances was appointed by the National Council of Social Service as a VM Champion in July 2022. Driven by a deep belief in the transformative power of volunteering, Frances continues to champion and shape meaningful and sustainable volunteer engagement strategies that empower volunteers and strengthen the social service sector.
William Arthur Mantofa
Former Project Director
Misi Kami Peduli
William is a fourth-year Business Administration student at the National University of Singapore and the former Project Director of Misi Kami Peduli. He led the initiativeās revival after its COVID-19 hiatus, guiding a 21-member team and delivering infrastructure, employability, and literacyāÆprogrammesāÆin ruralāÆNias, Indonesia.Ā Ā
He is also co-founder of the Hopes in Pages Foundation, an Indonesian nonprofit that promotes reading and expands access to educational resources. The foundation has collected and distributed thousands of books to underserved families, schools, andāÆorganisations, conducted readingāÆprogrammes, and partnered with local universities to support disadvantaged communities. His contributions wereāÆrecognisedāÆwith the NUS Achievement Awards 2025 (Merit).āÆ
Audience
For Public
Organised By
NUS Office of Student Affairs
Community Service Festival 2026 – Community Conversations
Date & Time:
2 Sep 2026
2.30 PM - 5.30 PM
Venue:
Yusof Ishak House
For any enquiries, email us at community.engagement@nus.edu.sgĀ

