Terms and Conditions of Hostel Application

• Students interested to live in an NUS student hostel are required to submit an application via the University Hostel Management System (UHMS) portal within the stipulated exercise period.
• Students can only submit one housing application in each semester.
• A non-refundable application fee of *S$27.25 (inclusive of 9% GST) is payable. Failing which, the application will be void and will not be processed.
• No amendments can be made to the application once payment of the application fee has been made.
• No exemption or extension of time will be granted except under exceptional circumstances as determined and approved by Hostel Admission Services.
• Students on medical LOA who intend to return to campus for study must first inform their Faculty, which will then refer them to the University Health Centre (UHC) for a fitness assessment. If students also wish to stay in campus housing, they should inform UHC during the assessment. Once the assessment is completed, students must update Hostel Admission Services via the Hostel Admission Portal (Ask a Question tab) and await further instructions.
• Eligibility for the various hostel admission schemes is subject to a valid hostel application.
• Students who are offered a stay for one Academic Year need not re-apply for accommodation in Semester 2. Please check the accommodation offer letter for your offered period of stay.
• Students with check-in during Semester 1 and check-out during Vacation period need not resubmit an application as your Semester 2 accommodation has been reserved.

*Effective 5 Nov 2025, a 1% processing fee will apply to payments made via Visa, Mastercard, Amex, and Alipay in UHMS portal.

• Subletting your room, with or without payment, is strictly prohibited. Offenders will face severe disciplinary consequences, including withdrawal of housing privileges at NUS hostels.
• Successful applicants are required to accept the offer and pay the *S$200 acceptance fee within the stipulated acceptance window. They would have been deemed to have read and agreed to the Housing Agreement and/or Hostel Rules & Regulations upon payment of the *S$200 acceptance fee. 
• There will be no refund of the acceptance fee except under exceptional circumstances as determined and approved by the University.
• Students who failed to accept their offers within the stipulated acceptance window will have their offers withdrawn. Their places will be automatically re-offered to the awaiting applicant.
• No exemption or extension of time will be granted except under exceptional circumstances as determine and approved by Hostel Admission Services.
• Successful applicants are to reside in the same hostel and room type for the entire duration of the offered stay period.
• Accommodation fees are billed on a semester basis. Upon check-in, residents are required to make full payment of the remaining accommodation fees as stated in the invoice by the specified due date.
• Students who fail to accept or reject their offer will be accorded minimal consideration for subsequent accommodation reoffers for the rest of the semester. Not applicable to those who failed to accept or reject due to their pending absence based on official reasons as approved by the University
• Students who cancel their stay after acceptance or check in will be accorded minimal consideration for subsequent accommodation reoffers for the rest of the semester (Not applicable to those who are cancelling due to their pending absence due to official reasons as approved by the University).
• Students who are offered a stay for one academic year stay will need to make another acceptance fee payment of *S$200 to secure the 2nd semester accommodation. Failing which, their 2nd semester reservation will be cancelled and reoffered to another student. An email notification will be sent to all residents towards the later part of the first semester.

*Effective 5 Nov 2025, a 1% processing fee will apply to payments made via Visa, Mastercard, Amex, and Alipay in UHMS portal.

Applicants who were unsuccessful in securing an accommodation may submit appeal (with supporting documents, if any) at https://uhms.nus.edu.sg/StudentPortal to be considered for future vacancies, if any. Further instructions on how to submit appeals will be stated in the results notification email.